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Frequently Asked Questions
Product
Yes! Our products are crafted from recycled materials, ensuring sustainability. We prioritize responsible sourcing and eco-friendly manufacturing to minimize environmental impact while offering stylish, functional home decor solutions.
You can find detailed product information, including materials, dimensions, care instructions, and colour options, on the product page. For further queries, feel free to contact our support team.
Product Assembly
Yes, our products are designed for easy assembly. They can be set up in less than 10 minutes without complicated tools, making installation quick and hassle-free.
Not at all! Our products are designed for easy assembly and can be set up in less than 10 minutes. Simple, hassle-free installation for a seamless experience!
Our Smart Wall Lamps require no tools for assembly. For shelves, a drill machine is needed for secure mounting. Easy-to-follow installation guides are provided with each product.
If you receive a damaged product, contact our customer service within 7 days of delivery. Share photos or details, and we’ll assist with a replacement as per our policy.
Yes, our lighting components are energy-efficient, and designed to consume minimal power while providing optimal brightness. They are rechargeable via a C-type port, ensuring sustainability and long-lasting performance.
Our packaging is 100% plastic-free and eco-friendly. All materials, including the carton tape, are paper-based and biodegradable, ensuring minimal environmental impact.
Order Placement
Prices are displayed on our website and may change without notice. Payment is required at order placement. We accept multiple payment methods, which will be shown during checkout.
We strive for accurate product details, including descriptions, dimensions, and colours. However, slight colour variations may occur due to lighting, monitor settings, and the unique nature of recycled materials.
Shipping costs and delivery times are calculated at checkout. Delivery estimates may vary due to external factors. Please ensure your shipping address is accurate to avoid any delays.
Once an order is placed, changes or cancellations may not be possible. Please review carefully before confirming. Orders can be cancelled only before shipment. Post-shipping cancellations are not possible.
We value your feedback! You can leave reviews on our website, and other review platforms, or directly DM us on Instagram. Alternatively, email us or leave a review on the product page.
Replacement Eligibility
You can replace items within 7 days of delivery. To be eligible, products must be unused, undamaged, and in their original packaging. Please ensure the item meets these criteria for a return.
To initiate a return, simply reach out to our customer service team, and they will guide you through the process.
Replacements will be processed after receiving, inspecting, and confirming the returned items meet our return eligibility criteria.
You can contact us through our contact page! We will be happy to assist you.