Yes! We are committed to sustainability. Our products are made from Recycled materials, and we strive to minimize our environmental impact through responsible sourcing and manufacturing practices.

Detailed information about each product, including materials, dimensions, care instructions, and color options, is available on our website. If you have specific questions or need further clarification, please don’t hesitate to contact our customer service team.

Some of our products may require assembly, while others come fully assembled. The product description on our website will indicate whether assembly is needed. For items that do require assembly, we provide clear instructions and all necessary hardware to make the process easy.

We aim to make assembly straightforward for our customers. Most products come with step-by-step instructions and all the tools you need. If you encounter any difficulties, our customer service team is available to assist you.

If you encounter any issues with the assembly instructions, such as unclear diagrams or missing steps, please contact our customer service team. We are happy to provide clarification or additional guidance to ensure a successful assembly process.

We recommend following the assembly instructions as provided for the best results and to ensure the product functions as intended. Modifying the design or skipping steps may compromise the structural integrity or safety of the product. If you have specific customization requests, please consult with our customer service team before beginning assembly.

The required tools for assembly are typically basic household tools such as a screwdriver, hammer, and wrench. The specific tools needed will be listed in the assembly instructions. If you are missing any tools, please contact us and we can provide guidance on suitable alternatives.

If you receive a damaged product, please contact our customer service team within 7 days of delivery. We may request photos or additional information to assess the damage and determine the best course of action, whether that be a replacement or refund.

Yes, our plastic home decor products with lighting elements use energy-efficient technologies such as LED bulbs. LEDs consume significantly less energy compared to traditional incandescent bulbs, which helps reduce electricity costs and environmental impact.

Our modern plastic home decor items comes with integrated lighting offer customizable settings. Check the product specifications or user manual for details on customization options.

To maintain your plastic home decor products with lighting:

• Regular Cleaning: Wipe surfaces with a damp cloth to remove dust and debris. Avoid using harsh chemicals that could damage the plastic.
• Check Wiring and Connections: Periodically inspect any visible wiring or connections to ensure they are secure and undamaged.
• Avoid Excessive Heat: Keep the products away from direct heat sources to prevent warping or discoloration

If the lighting element in your plastic home decor product stops functioning:

1. Check the Power Source: Ensure that the product is properly plugged in or that any batteries are charged.
2. Inspect Connections: Look for loose wires or connections that may need re-securing.
3. Contact Customer Service: If troubleshooting does not resolve the issue, reach out to customer service for assistance or potential replacement options.

For replacement parts or accessories, please visit our website or contact our customer service team. We maintain an inventory of common replacement parts and can assist you in identifying the specific components you need. Having the product model number or serial number handy will help us process your request efficiently.

Our packaging is completely plastic-free - even carton tape is paper-based - remaining all materials are paper-based, thus biodegradable

Customers can place orders through our website . Please note that all orders are subject to product availability. By placing an order, you agree to our Shopping Policies.

Prices for products are displayed on our website and are subject to change without notice. Payment is required at the time of order placement, and we accept various payment methods, which will be detailed during the checkout process.

We strive to provide accurate product information, including descriptions, dimensions, and colors. However, actual product colors may vary slightly due to lighting and individual monitor settings. Since these products are made from recycled materials, no two pieces are ever the same - there will always be variations in the surface design & colour

Yes, upon successful payment, customers will receive an order confirmation email that includes the order summary, payment details, and shipping information. If you do not receive an order confirmation, please contact our customer service team.

Shipping costs and estimated delivery times are calculated during the checkout process. Please note that delivery times are estimates and may be subject to delays beyond our control. Ensure that the shipping address provided during the order process is accurate.

Once an order is placed, changes may not be possible. Please review your order carefully before confirming. Orders may be canceled before the shipping of the product. After this period, cancellations may not be possible due to order processing.

We value customer feedback and encourage customers to leave reviews on our website or other review platforms. Your insights help us improve our products and services. Customers also can DM us on Instagram, send us an email, or leave a review on the product page itself

We accept returns within 7 days from the date of delivery. Items must be unused, undamaged, and in their original packaging to be eligible for return.

To start the return process, contact our customer service team at [customer service email/phone] to obtain a Return Authorization (RA) number. Clearly mark the RA number on the outside of the return package. Returns sent without an RA number may not be accepted.

Refunds will be processed once the returned items are received, inspected, and confirmed to meet our return eligibility criteria. The refund will be issued to the original payment method used for the purchase. Please allow 7 business days for the refund to reflect in your account.

If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the order. We may request photos or additional information to assess the damage or defect.

We do not offer direct exchanges. If you would like a different item, size, or color, please return the original item following the return process and place a new order.

You can contact us through our contact page! We will be happy to assist you.